FAQ
Yes. Every pair is handcrafted in Armenia by experienced artisans using premium Italian leather and traditional shoemaking techniques. We pay close attention to every detail to ensure exceptional quality, comfort, and durability.
Absolutely. If your size is unavailable or you need a special fit, we can produce your shoes in a custom size. Simply contact our team before placing your order, and we'll help you find the perfect fit.
Yes. Many of our models can be made in a different leather color or hand-finished patina. Contact us with your preferred style, and we'll let you know the available customization options.
We use premium Italian full-grain leather, high-quality linings, durable soles, and carefully selected components to create footwear built to last.
Please refer to our Size Guide before ordering. If you're unsure, our customer support team will gladly help you select the right size based on your measurements.
Yes. We offer free worldwide shipping. Delivery usually takes 2–9 business days, depending on your destination.
Yes. Eligible items can be returned or exchanged within 30 days of delivery, provided they are unworn and in their original condition. Please note that custom-made products may not be eligible for return unless there is a manufacturing defect.
Clean your shoes with a soft cloth, use a quality leather conditioner regularly, avoid excessive moisture, and store them with shoe trees to preserve their shape.
Yes. We stand behind the quality of our craftsmanship. If you experience a manufacturing defect, please contact us, and we'll work with you to resolve the issue as quickly as possible.
Of course. Whether you need help choosing the right size, selecting a leather color, requesting a custom patina, or placing a special order, our team is always happy to assist you.
Many of our shoes are handcrafted specifically for each customer. This allows us to maintain exceptional quality and offer customization options that mass-produced footwear cannot provide.
Yes. Depending on the model, you may request a different leather color, hand-applied patina, custom size, or other available modifications. Contact us before ordering to discuss the possibilities.